At a Glance
Rethinking the navigation concept and large scale interface overhaul of AS ONE – a comprehensive online legal database of Japan’s local law – by LexisNexis Japan.
…[LexisNexis] has the world’s largest electronic database for legal and public-records related information. – Wikipedia
Over a period of 3 month we reviewed and reinvented the user interface (UI) and user experience (UX) of AS ONE which is essentially an online search interface for a large legal database by LexisNexis Japan. It is offered as a Japanese language online subscription service to legal professionals, academic professionals and corporate customers.*
Lexis AS ONE is a comprehensive legal database of Japan’s local law, regulation, case comments, and papers.
Lexis AS ONE provides comprehensive and up-to-date content for Japan’s legal documents including law, ordinance, legislative minutes, administrative regulation, case, case comments and practical articles.
LexisNexis felt the need to improve the user experience of AS ONE. Our work started with a full review of the existing user interface and a study of customer reports of current usability issues.
We researched interface interactions examples across various domains and derived a set of best practise usability considerations for large scale search interfaces. In a further design exploration phase we took notes of interface with a more intuitive and cleaner aesthetic as well as considerations for visual UI feedback which lowers cognitive stress during usage.
Initially the web app layout, navigation hierarchy, search functionality, screen to screen user flow and overall user journey was mapped out using light-weight wireframe graphics. The actual UI design turned out very minimalistic. The bulk of the project work was taken up by the information architecture, site structure and working out the user interactions.
We compiled a +70 page documentation which outlines all pages and interface interactions as well as a basic digital style guide with used fonts, colours, icons and general UI guidelines.
Further we collaborated with the internal LexisNexis development team and assisted with implementation.
I must say that the work that Bento Graphics has done for AsOne has been very successful. Internally and externally we have been hearing a lot of good things about the design.
Mete Yazici – Director, Technology & Content Solutions, LexisNexis Japan Co., Ltd.
Customers seem to agree that the new UI has tremendously improved the usability of AS ONE. Customer satisfaction levels measured by LexisNexis have significantly increased after the launch of the new interface. LexisNexis Japan was rewarded for the courage to fully break with the previous outdated AS ONE interface and follow through with a new, streamlined interaction concept.